The following review, INYO ASS, SERVERS, is by my mother, Bonita Sigmundfreud. I would like to preface her commentary by describing the last and final experience Stavros and I had at this place.
It was the Friday of my first week at my new job and I worked a little late so I drove straight from work to pick up Stavros. We agreed to go Inyo over our preferred nearby Japanese joint, Sakana, for a change of pace. Also, we discovered that our favorite place Sakana is not so favoritey if we get anyone but our friend Delgado Activito as our waiter. We hadn’t been to Inyo for a long time and I can’t remember why other than having a vague memory of being annoyed by their loud and horrible music and also that they had a Victoria’s Secret fashion show on tv the last time we were there. My Japanese urge happens about twice a month and the previous week or so—Valentine’s Day dinner, in fact—we had gone to the fancier and spookier Shiro in Novi.
Anyway, we entered Inyo the way people normally enter public places—through the front door. In keeping with these people being wrong about everything they do in relation to the concept of service, they installed the hostess station at the back door, and the bartender who greeted us as we walked in acted like we had pulled the Milton Berle of boners by hoping to get seated from the front of the restaurant.
Stavros did not like this at all. We strode to the rear, past the way-too-deep-and-tall booths and were led BACK TO THE FRONT to be seated. I had to turn sideways to squeeze past the chairs of the table next to ours, which was occupied by what looked like a rapper and his posse. They actually had a bottle of Veuve Clicquot in a bucket on the table and appeared not to be eating but rather holding a symposium on public leisure.
Once in my ultra-cramped chair, I realized it had a very pronounced wobbling problem. I did a couple of test-wobbles to make sure it wasn’t going to right itself and finally dragged myself out of it and flagged a passing busboy.
“The chair wobbles,” I said. I began rearranging my chair with the one next to it and told him that it needed to be fixed. He smiled and nodded in the way people do when they don’t exactly speak English but are in the service industry in an English-speaking country.
“My good man,” I began, prepared to deliver a lecture on the importance of even chair legs. Sensing this, he whisked himself off to another part of the restaurant and I took my new chair.
As any first week on a new job is, mine had been trying, and I was very thirsty.
I looked over the wine menu for a millisecond and settled on the second-cheapest Pinot Noir then began scanning the room for our server, who had yet to make him or herself known to us.
Finally the hostess slid into view, clutching the elbow of a 15-year-old boy wearing lipstick. She gave him a shove toward our table and he glided over. What followed was one of the strangest performances by a waiter I have ever experienced.
“And have we had a chance to look at the menu?”
“Um, actually, I’d like to get a glass of wine first, thanks.” I told him what I wanted and he almost fainted from pleasure.
“Oh, excellent choice!” he hissed in ecstasy, hugging the wine menu to his breast. “I just had that one yesterday and it is—so—delicious. Excellent, excellent!”
“Can I have the menu back…I…might want…”
“Of course, of course!” he cried, handing it back. After remembering to ask Stavros for his order, he fled, leaving us finally able to make eye contact.
“Good grief, what a screwball,” my Stavros said, looking even more like the manliest creature alive.
“Thank you,” said I, pouring the entire glass down my throat at once. “Very good.”
“Have we decided?” he fluttered.
I’ll save some time here and tell you that the food was mediocre and I had to send something back. Old Fluttery Eyes did not offer to bring me a replacement. Instead he looked pityingly at me when I told him I was rejecting it, as if it bespoke an irredeemable flaw within my palate that I could not enjoy waterlogged spinach.
Other annoyances include conversation between the lead rapper and a waitress who was opening yet another bottle of champers for him and his crew. He was temporarily alone at the table, his boyz all scattered about the bar or outside smoking, and he was obviously taking the opportunity to practice his smooth operations.
“And then you just pull out the cork like this…”
“You Japanese?”
“No, I’m actually half Korean and half American…anyway, you pull the cork…”
“You look aright for Korean. You like champagne?”
“Oh, um...hee hee…I don’t really drink..”
“Oh yeah? I bet you like champagne. S’all bubbly…taste real sweet.”
At this juncture I vomited into my handbag and we left. A few weeks later I told my parents the story and what did they do? They raced right out to Inyo.
INYO ASS, SERVERS
By Bonita Sigmundfreud
My husband and I went out to Inyo last Wednesday, March 10th, for a drink and perhaps dinner. We got there around 5 pm. As usual at that hour, no one was behind the bar and a lone waiter sat and folded napkins at the front window. I sat at one of the window tables while my husband drove around back to find a parking place. A server came and offered me a drink and menus almost immediately, but after my husband came in, found me and sat down, we were ignored—until I looked over at the waiter folding napkins. He at once came to our table, took my husband’s order, and brought a drink.
This is typical Inyo at that hour of the day. The televisions over the bar are on, the music plays, but hardly any staff members are around. Why is there no bartender?
Why do servers habitually gather into a small group to chat at the service area of the bar, while people are sitting and waiting at tables in the front of the place?
It is all the more noticeable because servers are overly attentive to diners, who sit in booths at the back of the restaurant. The problem there is to get through more than three or four bites without someone asking whether everything is all right. The first time, it’s fine, even the second, but the pleasure of being looked after pales quickly afterward.
My impression is that management is not spending enough time at Inyo to know how people are performing their jobs. There is no excuse for leaving the bar unattended for longer than a restroom break during operating hours. Servers clearly realize that customers are waiting for service at the front and ignore them. Hasn’t anyone told them that drinkers frequently turn into diners?
And that tips are calculated with service in mind?
The food is very good and well-priced. But Inyo needs to correct what is becoming a worsening lack of service. The few true professionals there need the support of their colleagues, and customers need reasons to continuing patronizing the place.